Privacy Policy

What kind of information do we collect?

We collect and store all information you enter on our website or provide to us in any other way. This includes:

Internet Protocol (IP) Address: Used to connect your computer to the internet.

Personal Information: Such as email address, password, computer and connection information, and purchase history.

Session Information: We may use software tools to measure and collect information about your session, including page response times, duration of visits to certain pages, page interaction information, and methods used to exit the page.

Personally Identifiable Information: This includes name, email address, password, communications, payment details (including credit card information), reviews, product reviews, recommendations, and personal profiles.

How do we collect information?

We collect information when you complete a transaction on our website. The personal information you provide, such as your name, physical address, and email address, will be used only for the specific purposes mentioned above.

Why do we collect this type of personal information?

We collect this information for the following purposes:

To provide and manage our services.

To offer ongoing assistance and technical support.

To contact visitors and users with general or personalized service notices and promotional messages.

To create aggregated statistical data and other non-personal information, which we or our business partners may use to improve our services.

To comply with applicable laws and regulations.

How do we store, use, share, and disclose the personal information of visitors to our site?

Our company is hosted on the PrestaShop platform, which provides us with an online platform to sell our products and services. Your data may be stored through PrestaShop's data storage, databases, and general applications on secure servers protected by firewalls.

All direct payment gateways used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, ensuring the secure handling of credit card information by our store and its suppliers.

How do we communicate with visitors to our site?

We may contact you to:

Inform you about your account.

Resolve issues related to your account.

Collect payments or resolve disputes.

Conduct surveys or questionnaires.

Send updates about our company.

Enforce our user agreement or comply with applicable laws.

We may contact you by email, telephone, SMS, or post.

How can you withdraw your consent?

If you no longer wish for your data to be processed, please contact us at info@geita.ch.

Updates to the privacy policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. If any significant changes are made, we will notify you so that you are aware of the information we collect, how we use it, and under what circumstances we use and/or disclose it.

Questions and contact details

If you wish to access, rectify, modify, or delete the personal information we have about you, please contact us at info@geita.ch.

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