FREQUENTLY ASKED QUESTIONS (FAQ)
Who is GEITA?
We are a wholesale supplier of women's and men's clothing based in Geneva. We supply physical boutiques, professionals with VAT numbers, and private customers.
What types of products do you sell?
Specializing in Italian fashion, we sell clothing and accessories.
Do you have a website where I can order your products?
Yes, registration and purchase are available through our e-commerce site. B2B customers with VAT numbers can request the price list here.
Do you have a catalog to browse your products?
Yes, we have a catalog available online, visible on our website and regularly updated.
I would like to see the items before purchasing them, is that possible?
Yes, we have a sales office in Geneva where we display our product samples. If you would like to arrange a visit, please schedule an appointment in advance to receive personalized attention.
I am a private customer, can I buy clothing from you?
Yes, registration and purchase are available through our e-commerce site.
Do you require a minimum purchase amount?
We do not require a minimum purchase amount. For B2B customers with VAT numbers, a minimum purchase of 20 items per category is necessary, even in different models, sizes, and colors. However, some items are excluded from the single-item purchase option.
I would like to order online: how long does it take to process an order?
We check item availability within 48 hours from Monday to Friday and will keep you informed.
I need my order delivered, who covers the shipping costs?
For orders over CHF 150.00, shipping within Switzerland is free, though charges may apply for large orders.
What payment methods do you accept?
We accept the following payment methods: credit cards and bank transfers.
My prêt-à-porter store is located outside Switzerland, can I have it delivered?
Please contact us to ensure that delivery is possible.
If you have further questions, you can contact us by phone, contact form, or email here.